Does 1-800-PACK-RAT pay their employees well?

According to anonymously submitted Glassdoor reviews, 1-800-PACK-RAT employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at 1-800-PACK-RAT. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at 1-800-PACK-RAT?

61% of 1-800-PACK-RAT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1-800-PACK-RAT 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at 1-800-PACK-RAT?

Sales Representative (20) , Anonymous (14) , Customer Service Representative (11) , Operations Manager (11) , Truck Driver (11) , Driver (7) , Anonymous Employee- Former Employee (5) , CDL Driver (4) , Class A Truck Driver (4) , Sales (4) , Sales Agent (4) , Transportation (4) , Inbound Sales Representative (3) , Account Manager (2) , Accounting (2)

What are the pros of working at 1-800-PACK-RAT according to real employee reviews?

"Work here has its perks with good pay." ((in 21 reviews)); "The thing I like the most here is the great training." ((in 15 reviews)); "The people are great and the company like to promote from within." ((in 14 reviews)); "The base salary is competitive, and the commission structure is motivating." ((in 11 reviews)); "Good benefits and good for vacation time." ((in 11 reviews))

What are the cons of working at 1-800-PACK-RAT according to real employee reviews?

"No family life because hours are long most days close to 14hr violation." ((in 11 reviews)); "The customers are awful and upper management expects you to just take it and move on." ((in 7 reviews)); "life balance was nonexistent." ((in 3 reviews)); "Working from home provides many wonderful perks, but communication and connection can sometimes be a little more challenging." ((in 3 reviews)); "No room for advancement" ((in 3 reviews))

What are employees saying about 1-800-PACK-RAT redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1-800-PACK-RAT redundancy and their outlook for job security at 1-800-PACK-RAT in 2026.

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1-800-PACK-RAT

1-800-PACK-RAT Reviews

3.6

61% would recommend to a friend

(234 total reviews)

Mark Kuhns

69% approve of CEO

69% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Culture and values

3.6

Senior management

3.6

Career opportunities

1-800-PACK-RAT has an employee rating of 3.6 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800-PACK-RAT employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

234 reviews

5.0

6 Mar 2018

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great training, management, co-workers, opportunity for advancement, and decent pay

Cons

Very busy during the summer months

1.0

24 Oct 2016

Worst job Ive ever had in my life.

Inside sales representative

Recommend

CEO approval

Business outlook

Pros

Some other people on the sales floor were nice. Its not straight commission. I dont have to work there anymore.

Cons

Its easy to spot the fake reviews on this site. Not sure if they still do but they used to have "hiring parties" at a local restaurant where youd apply then basically get free food and a job. Think about why a company has to do this before you apply. Morale is miserable, they lie about pay and instruct you to lie to customers. This is also the only company Ive ever worked for that keeps the commission youve earned if you quit before they pay it. Yes that is legal but completely unethical and no other sales company operates that way.

1.0

3 Jun 2023

There is a clear bias and discrimination from the management

Sales representative

Recommend

CEO approval

Business outlook

Pros

Pay check. There are a few nice people that work there. Learned some skills to help with the next position.

Cons

There is a clear bias and discrimination from the management. They will work you like a slave & will not pay you! They are more interested in creating conflicts, monitoring people for evey minute they spend. Everyone is under great stress. Please save yourself the trouble and don't work here!

Viewing 1 - 3 of 234 Reviews

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