Pros
:Delmain is a great place to work. Senior leadership is realistic about the company's strengths and weaknesses, flexible, and open to feedback. The company has clearly stated goals and works backward from those goals to determine areas of improvement across all departments. Quarterly all-team state of the company meetings keep everyone aligned on the priorities. All employees know the metrics for which they are accountable. There is a sense of community, quite the accomplishment for any company culture but even more so in a fully remote company. Account managers are encouraged to use their best judgment and take ownership of client accounts, even speaking up if a client is in the wrong. This company is not shy about being ambitious which is fun if you're up for the challenge. The flexible work schedule (including flexible Fridays!) is great for self-starters. Clear processes and SOPs make daily workflow easier. Everyone has the opportunity to improve processes. Interviews are thoughtfully conducted to find the right-fit employees.
Cons
Total paid time off and parental leave policy could be more competitive. No bonus structure for account managers. Some employees work out of the country so balancing time zones can be tricky (don't expect immediate responses), but meetings are thoughtfully (and sparingly) scheduled, which is nice. Some jobs moving out of the US so not sure about the long-term stability of certain roles for US-based employees. Slow to the market with certain marketing technologies that competitors have successfully launched.