Working at Shell Energy Retail | Glassdoor.com.hk

Shell Energy Retail Overview

Coventry, England (UK)
1001 to 5000 employees
2019
Company - Private
Energy
$5 to $10 billion (HKD) per year
Unknown
We launched First Utility in 2008 because the energy market wasn’t working for consumers; it was only working for the energy companies.

Since then we’ve developed First Utility to be a better kind of energy company. We are changing the ... Read more

Shell Energy Retail Reviews

  • "This company genuinely cares about its people and customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Centre Manager in Coventry, England (UK)
    Current Employee - Contact Centre Manager in Coventry, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shell Energy Retail full-time (Less than a year)

    Pros

    Works hard to create a great environment for the people and has a dedicated engagement team to hear what people want and will quickly sort out any problems.

    People will always help if you want to make improvements or simply need support to get things done

    Management very approachable and want to hear from their people

    Customer focussed and big investment to continue to improve its systems and processes

    Cons

    Pays well. Not the best benefits package

See All 216 Reviews

Shell Energy Retail Photos

Shell Energy Retail photo of: Graduation day
Shell Energy Retail photo of: Colleagues volunteering at Saltram Crescent is a charitable housing association
Shell Energy Retail photo of: Colleagues volunteering at Emmaus - a local charity working with the homeless
Shell Energy Retail photo of: New office floor plan
Shell Energy Retail photo of: Our latest meeting room
Shell Energy Retail photo of: Team Connections
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Shell Energy Retail Interviews

Experience

Experience
71%
3%
26%

Getting an Interview

Getting an Interview
68%
16%
13%
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Outbound Sales Representative Interview

    Anonymous Interview Candidate in Coventry, England (UK)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Shell Energy Retail (Coventry, England (UK)) in September 2017.

    Interview

    ice breaker to kick start the assessment the a maths and English test, a group exercise, a role play and then 1- 2 - 1 to finish the day off

    Interview Questions

    • why did you choose to work for first utility   1 Answer
See All 31 Interviews

Shell Energy Retail Awards & Accolades

  • Good Housekeeping Reader Recommended, Good Housekeeping, 2016
  • A Spokesman Said Winner; Best Customer Service, A Spokesman Said, 2016
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