Mission Our mission is to help businesses provide incredible customer experiences. We’re far from a standard of incredible service. We want to fundamentally change the nature of customer service and online commerce.
We’re now entering the era of agentic AI, where the market is forming rapidly and companies are shopping for AI agents. We plan to win the customer service market and the AI agent category.
Learn more about Fin, the #1 AI agent for customer service here: https://fin.ai/
Description Intercom is an AI Customer Service company on a mission to help businesses deliver incredible customer experiences. Our flagship AI agent, Fin, is the most advanced on the market and helps companies deliver instant, 24/7 support at scale. Trusted by nearly 30,000 global businesses, we’re setting the new standard in customer service.
Intercom was founded in 2011 and is backed by leading venture capitalists, including Bessemer Venture Partners, Kleiner Perkins and Social Capital.
Intercom has an employee rating of 3.9 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
To get a job at Intercom, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Intercom and prepare for tough questions.
Overall, 78% of employees would recommend working at Intercom to a friend. This is based on 482 anonymously submitted reviews on Glassdoor.
41% of job seekers rate their interview experience at Intercom as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Intercom.