I applied through other source. The process took 3 weeks. I interviewed at HCLTech (Fort Worth, TX)
Interview
I was schedule three interview within a week. I had a strong tech back ground along with customer support working in a global saas infrastructure environment. I made it to the third interview only to find out that there was other candidates who back ground was stronger then mines. I worked so hard trying to get the job and was decline.
Interview questions [1]
Question 1
It was mostly trying to see how well you understand tech issue being reported from the customer point of view. How well can you diagnose an issue and resolve it.