The Financing & Securities Services (FSS) business has a unique footprint in Asia, Middle East, and Africa, and offers a growing range of products, including direct custody, international custody, funds services, trustee services, transfer agency, prime services, and agency securities lending, to a number of client sectors including banks, investors, intermediaries, sovereigns, fund managers insurance companies and corporates.

The jobholder is responsible for Trustee Services in Hong Kong with oversight of business operations as well as responsible for (i) enabling a competitive trustee services suite that will retain the existing book of business, (ii) developing new trustee products and services to respond to market changes and generate new revenue streams and (iii) to ensure these is done within a controlled and compliant environment.

• Dynamically manages the entire suite of trustee and fiduciary offering for Hong Kong, which support a number of funds and product types.
• Regularly reviews the product suite to ensure its competitiveness and viability. Services must be proposed for closure where they do not satisfy these requirements,
• Assist in leading the functions such as core Trustee Product Management, to drive client agenda and business goals,
• Conduct and provide insightful analysis of industry developments, market changes and competitor offerings to identify threats and opportunities, assess the impact on clients and offer appropriate and innovative product solutions,
• Works collaboratively with members of the FSS, Financial Markets (FM), Client Coverage (CC), Operations teams to ensure cross-product, cross-business opportunities are realised,
• Maintains close contacts with key clients to maintain strong familiarity with changing view and priorities within the industry,
• Assist in leading the FSS Innovation agenda for Trustee Services, ensuring FSS are outpacing industry peers in both thought and delivery leading to commercialisation.

• Executes the strategy for the FSS fiduciary product suite and work within the overall business strategy and corporate plan for the business.
• Functions as a key contributor to the trustee and fiduciary development of the strategy for the FSS business globally.
• Ensures the strategy for Strategic Client Initiatives, and other functions within the overall product management capabilities.
• Works across CCIB and the Bank to ensure strategies for trustee and fiduciary services are aligned.
• Represents the business to internal and external constituents as the senior business representatives on fiduciary matters
• Collaborates with FSS Ops to design and implement scalable, automated, and commercially viable operating model for the business, capable of adaptation to satisfy changing business and regulatory requirements.
• Maintains detailed financial analyses for fiduciary product suite to identify areas of financial strengths and areas of improvements, as well as for crafting strategical / tactical responses with the evolving financial trends.
• Co-ordinates global fiduciary product activity to minimise overlap and maximise sharing and re-use of solutions.
• Manages relationships with functions such as Risk, Compliance, Legal, Finance as they impact the evolution of the FSS product suite.
• Drives consistent trustee’s standards of performance and output across all types of funds products
• Maintains senior-level contact with regulators and infrastructures within the region and communicates developments to the relevant stakeholders.
• Proactively solicits feedback from FSS Sales, Relationship Management, and Operations teams to assess performance and the relevance/ usefulness of output.
• Works with local legal, risk and compliance functions to ensure all relevant bank policies and procedures are followed in support of the business agenda.
• Ensures legal, risk and compliance are involved and engaged in issues impacting the delivery of trustee product solutions to clients within country
• Takes responsibility for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.

Risk Management

• Works with local legal, risk and compliance functions to ensure all relevant bank policies and procedures are followed in support of the business agenda.
• Ensures legal, risk and compliance are involved and engaged in issues impacting the delivery of trustee product solutions to clients within country
• Takes responsibility for identifying, assessing, monitoring, controlling and mitigating risks to the Group. Also, maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.
• Ensures all regulatory and compliance initiatives surrounding the trustee services are identified, socialised and closed out in a timely and efficient fashion.
• Maintains an understanding of risk management issues among the FSS products and teams,
• Oversees consistent treatment and management of product risks.
• Executes effective oversight and governance in line with local laws and the Group’s polices and risk frameworks.

Governance

• Accountable for maintaining appropriate balance between standardised trustee product offering and granting exceptions to key clients on a commercial basis.
• Assesses the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, recommend changes in these areas.
• Escalate significant matters to the Board in a timely manner

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.