I applied online. The process took 7 weeks. I interviewed at whg Housing Association in Jan 2018
Interview
Detailed, others brought in as part of a panel, customer involvement. Pre sift, face to face interview and panel and a presentation. Asked questions about where I have transformed a service before, what was the outcome, how did I ensure the customer voice was included.
Interview questions [1]
Question 1
Give an example of where you transformed a digital service.