↳

Reviewed verbally me work history and personal events that had impact on my experiences. Less

↳

I would try my best to calm them down by being calm myself,

↳

4 because everybody has room for improvement

↳

I would listen to the customer's issue while also trying to bring the conversation to an area where we can have privacy in order to be fully attentive and also prevent a scene. If I can settle the issue myself, I would show empathetically that I am sorry for whatever situation occurred, and that I will be able to rectify the situation to the best of my abilities. If the situation is beyond my control or gets into uncomfortable territory, I would professionally (calmly but firmly) let them know that though I cannot personally fix the situation, I will put them in touch with someone that can. Less

↳

First I would establish rapport with the customer and showing empathy to their situation, repeat back any requests and parts of the conversation so the customer knows I was listening and attentive during the call, and then delicately explain why I cannot complete the request, and provide options for what I can do to help the customer as much as possible. Focus on moving the call forward, apologize for any inconvenience, and ask the customer if there is anything else I can do to help them achieve the desired outcome. Less

↳

After many years behind the chair, I was ready for something new, challenging and different. I was interested in a chance to grow backed by a supportive team. Less

↳

Reach out in the community, participate in local events to get any deals we have going on out in the public Less

↳

Yea showed my resume

↳

My ability to identify a customer's style, and my knowledge regarding dressing for your body type. Less