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      Customer Service Representative Interview

      6 Oct 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at kgb

      Interview

      Smooth process and smooth transition, accommodating, helpful and easy to talk with, assist from start to end and knows what they are doing, provides competitive salary and benefits base on what the government requires

      Interview questions [1]

      Question 1

      What is your Expected Salary
      Answer question

      Other Customer Service Representative interview reviews for kgb

      Customer Service Representative Interview

      13 Jul 2017
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at kgb

      Interview

      Processing of HR projects support for HR Service Center and Field HR. Client satisfaction as it relates to the timely delivery of quality work products such as handbooks, job descriptions, salary surveys/compensation plans, HR Assessments, etc. FMLA Administration and support

      Interview questions [1]

      Question 1

      Processing of HR projects support for HR Service Center and Field HR. Client satisfaction as it relates to the timely delivery of quality work products such as handbooks, job descriptions, salary surveys/compensation plans, HR Assessments, etc. FMLA Administration and support
      Answer question

      Customer Service Representative Interview

      14 Nov 2011
      Anonymous employee
      Greensboro, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at kgb (Greensboro, NC) in Nov 2011

      Interview

      I applied online, and recieved a called asking to come in for testing. She said if an interviewer was available i would be interviewed the same day, I went on a friday took the typing and spelling test, i passed and she asked me to come back in monday to do an interview. I come back in on monday i do a side by side with an agent to get a feel of what i would be doing there, i took a simulation test to mimic what i would be doing (that was not graded) i had my face to face interview, and was offered the job, filled out the new hire paper work.

      Interview questions [1]

      Question 1

      What did you notice the agent do when you did your side by side.
      1 Answer

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