2y
Hi,
Firstly, I want to express our gratitude for taking the time to share your thoughts and experiences regarding our recruiting process. Your feedback is incredibly important to us, as it allows us to continually improve and ensure that every applicant has a positive experience with jacando.
I'd like to take a moment to address some of the points you've raised in your review to provide further clarity on our procedures and values:
- Response Time: We understand that time is of the essence during the recruitment process, and we genuinely appreciate your patience. Our team aims to assess each applicant's profile thoroughly, and this may occasionally result in a few days' delay. We did review our records, and the time from your application to the invitation for the first interview was 7 working days. Our process is designed to offer flexibility in scheduling interviews, allowing applicants to select a time slot that suits them best. If the offered slot was further in the future than expected, it was based on the assumption that it aligned with your convenience.
- Preparation: At jacando, we highly value applicants who take the time to familiarize themselves with our company and product. This not only demonstrates a genuine interest in joining our team but also ensures a more meaningful and productive interview. We believe in open and honest communication, which is why we provided you with feedback on your preparation and offered tips for future interviews.
- Company Overview: We do understand that there may have been a miscommunication during your interview. We strive to provide a comprehensive overview of our company and product, and our team is committed to sharing more than just a few words about jacando. We also refer applicants to our website for further information.
We sincerely apologize for any inconvenience or frustration you may have experienced during the interview process. Your feedback will help us refine our approach and better communicate our values and expectations to future candidates.
Should you have any additional questions or concerns, please feel free to reach out to us directly. We value your input and are committed to ensuring a positive experience for all applicants.
Thank you once again for considering jacando as your potential employer. We wish you all the best in your future endeavors, and we hope to have the opportunity to engage with you again in the future.
Warm regards
HR and the Tech Team Manager