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      Customer Experience Officer/Buyer Interview

      1 Oct 2018
      Anonymous interview candidate
      Grand Prairie, TX
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at driversselect (Grand Prairie, TX) in Oct 2018

      Interview

      The interview began by meeting the recruiter and him explaining the Trego test. It’s a 400 question test that will be sprang on you when you arrive for your interview. After wasting hours on the silly test, you are finally sat down in front of the interviewer. I have worked in the car business for 6 years and I was told I didn’t have the experience necessary to perform in the posisiton I applied for. Instead of doing the professional and courteous thing of calling and explaining this in a phone conversation, my interviewer proceeded with wasting everyone’s time. His and mine. After meeting in the office, I was asked if I would be interested in a position that paid 20k less than what I applied for. Typical bait and switch. Should have known a wannabe car max with rental quality cars would try and pull a stunt like this. I found it comical, the interviewer told me “I don’t wanna waste your time” after completing the personality exam that lasted hours. I advise you not to schedule anything for at least 3 or possibly 4 hours after your “interview”. I had scheduled another interview with a separate company 2 hours after my scheduled time at driversselect. I was forced to no show to the other interview because the test took forever. All in all, I wouldn’t waste your time. Make sure a specific job title is used in your “request for interview” or they will just switch it up on you to fill their open positions. I would look elsewhere. Plenty of dealerships that will interview you face to face, not bait and switch you, and inform you professionally of shortcomings, rather than wasting everyone’s time. What a joke.

      Interview questions [1]

      Question 1

      They asked after arriving to the interview if I’d be interested in a completely different position. Don’t you think that should be asked prior to an applicant wasting half a day taking an irrelevant test? Typical recruiter.
      Answer question

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