I interviewed at bp (Hamilton, Queensland) in Mar 2019
Interview
Same questions as per the online test regarding customer service you provided before. Why bp and about team work. They will check your communication as well as confidence. Be presentable and be vocal about the customer experiences you have had before
Interview questions [1]
Question 1
Describe an incident where you dealt with an arrogant customer?
Easy just standard questions like tell me about yourself or how would you deal with a difficult customer. Other questions included like why do you want to work in BP and how do you handle pressure. Afterwards there is a short numeracy and literacy test.
I applied online. The process took 2 months. I interviewed at bp (Pune) in Feb 2026
Interview
Interview process is easy. They tell you this-this date you'll have an interview.
They ask you Questions and that's that. I had three rounds, they'll ask you questions yada yada but if you ask them any question, they have no logical response. My 3rd round, the person didn't want to hire me at all and was going through the motions. When I asked him a question, his response made 0 sense. Its like I asked him the color of the sky and his response was I like to play Ludo.
the interview was easy, no need to stress, interview taken by manager, the need to be fluent in english, need to be friendly nature for customers, need to show empathy