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      IT Systems Support Specialist Interview

      25 Aug 2025
      Anonymous interview candidate
      San Diego, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Zentalis (San Diego, CA) in Jul 2025

      Interview

      07/16/2025 – First contact with company 07/17/2025 – Call screen with first recruiter 07/23/2025 – Phone call with second recruiter 07/29/2025 – First video interview with hiring manager 08/07/2025 – Second recruiter advised I was moving on to the final interview round 08/12/2025 & 08/14/2025 – Final Interview (split over two days) Split because one of the six scheduled interviewers was unavailable on the first day. Upon arrival, I had difficulty reaching someone: rang the doorbell multiple times and called the number provided by the administrative assistant before being let in. Final interview conducted from a conference room, with five of six interviewers remote via Teams. Only the administrative assistant attended in person. Interview panel included: VP of IT, an executive, the administrative assistant, an IT consultant, the Director of HR, the Associate Director of IT, and the IT Hiring Manager. The hiring manager repeated the same questions from our 07/29 interview and seemed scattered and disengaged; however, I answered thoroughly. Conversations with the rest of the panel were positive, professional, and comfortable. 08/18/2025 – Hiring manager initially told me I would hear back by this date. After no update, I contacted the second recruiter, who said a decision would instead be made by 08/22/2025. 08/22/2025 – Deadline passed with no communication (no calls or emails). 08/24/2025 – Sent a follow-up email to the second recruiter requesting confirmation on status and feedback, but still had not received a response. 08/25/2025 - Email reply from 2nd recruiter . said would call me for update, spoke on phone told not moving forward and they are still interview other candidates. Recommend for the future to send a follow up email instead. Overall Impression Length of process: Over one month. Communication: Poor and inconsistent; multiple missed deadlines with no proactive updates. Organization: Final interview logistics were disorganized and reflected lack of preparation. Candidate experience rating: C- Reflection on company: The overall process left a negative impression and suggests internal communication and coordination issues.

      Interview questions [1]

      Question 1

      Questions surrounding job duties and experience mostly.
      Answer question