I applied online. The process took 2 weeks. I interviewed at Zendesk in Sept 2024
Interview
First contact with HR person, then a meeting with future manager. Interview was very focused on previous experience and expectations about Zendesk environment and current experience overrall. Qualifications, and cases where you apply that knowledge.
Interview questions [1]
Question 1
Have you had any previous experience with Zendesk products? if you do, can you tell more about those cases?
There are multiple interviews with all the relevant stakeholders and a final panel presentation exercise where they ask to present the outcome of a simulated engagement. The overall process may take some time to get through.
Interview questions [1]
Question 1
They asked about your past experience and describe how you manage a certain scenarios