Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Zendesk

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Zendesk reviews | Zendesk jobs | Zendesk salaries | Zendesk benefits | Zendesk conversations
      Zendesk interviewsZendesk Customer Success Manager interviewsZendesk interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      8 May 2024
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Zendesk (Boston, MA) in May 2024

      Interview

      The recruiter completely Ghosted after our phone screen. I followed up twice and not even a quick reply letting me know they weren’t moving forward. It was also through a referral so I was pretty surprised, not really a good look

      Interview questions [1]

      Question 1

      Asked about background in SaaS and comfort with technical issues
      1 Answer

      Other Customer Success Manager interview reviews for Zendesk

      Customer Success Manager Interview

      8 Dec 2025
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Zendesk (Paris)

      Interview

      Process classique (Entretien RH puis entretien manager, puis entretien team member puis panel puis offre). Très bon feeling avec l'équipe TA vraiment au top qui donne vraiment l'impression de s'intéresser à vous.

      Interview questions [1]

      Question 1

      Comment tu définis la stratégie de ton territoire commercial ?
      Answer question

      Customer Success Manager Interview

      22 May 2024
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Zendesk (Madison, WI)

      Interview

      The process too a very long time. They are just not fast to get back to you, but otherwise not so bad. The presentation is fair -- and not too much lift. They give you a lot of room to be creative and show your personally.

      Interview questions [1]

      Question 1

      What are the trends in CS right now that have you the most excited?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      BlackBerry
      3.6★Compensation and benefits
      avatar
      Grafana Labs
      4.1★Compensation and benefits