Yubico Customer Service Representative Interview Questions

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Yubico

Interviews

Customer Service Representative Interview

28 Mar 2025

Anonymous interview candidate

No offer

Positive experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Yubico (Stockholm, Stockholm) in Sept 2024

Interview

Had the first interview online, with a Senior recruiter. Had the second interview on site with the team leader where I also got to meet the team and the third interview with the team mates were they made me do a practical test

Interview questions [1]

Question 1

The history of the company

Answer question

Yubico response

Thank you for taking the time to share your experience. Wishing you the best of luck.

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Customer Service Representative Interview

26 Nov 2024

Anonymous employee

Accepted offer

Neutral experience

Difficult interview

Application

I applied through university. The process took 3 weeks. I interviewed at Yubico (Palo Alto, CA) in Mar 2020

Interview

Interview consisted of an initial interview, then a technical interview, then a follow up interview, then one more with the CEO. There were many steps to the interview process but by the end I was very vetted.

Interview questions [1]

Question 1

If you have a difficult customer that is yelling, how would you respond?

Answer question

Yubico response

Thank you for sharing your experience. One important note, our interview process has changed significantly since 2020 and we continue to work to make it the best experience possible.

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