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      Xero

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      Customer Experience Specialist Interview

      20 Mar 2026
      Anonymous employee
      Hawthorn

      Other Customer Experience Specialist interview reviews for Xero

      Customer Experience Specialist Interview

      29 Apr 2026
      Anonymous employee
      Auckland, Auckland
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Xero (Hawthorn)

      Interview

      Online assessments then in person interview. Basic interview questions like which values do you align with most and why do you want to work here. Online assessment questions were basic accounting knowledge such as accrual vs cash accounting.

      Interview questions [1]

      Question 1

      Why do you want to work here and which value of Xero aligns most with you.
      Answer question
      Average interview

      Application

      I interviewed at Xero (Auckland, Auckland) in Apr 2026

      Interview

      I had initial screening and then 1 hour assessment with behavioural questions and video interview. It was fast and moderately difficult. Then after a week of the assessment submission I got an email from HR team for initial interview. I am yet to take part in this interview and this will the my opportunity learn more about the company and the hiring process.

      Customer Experience Specialist Interview

      2 Jun 2025
      Anonymous interview candidate
      Wellington, Wellington
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Xero (Wellington, Wellington)

      Interview

      after approvel, i get a link about the online assessment, it not difficult, just some simple thing about your value, your kowledge and logial. i just expect the next step and prepare the behavior interview questions.

      Interview questions [1]

      Question 1

      please tell me about yourself
      Answer question