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      Wise

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      Customer Support Associate Interview

      24 Aug 2019
      Anonymous employee
      Tallinn
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Wise (Tallinn) in Jul 2019

      Interview

      When I first applied for the position, I was sent an online test where I had to respond to three sample customer e-mails, the test also included a typing test (for speed and accuracy, I assume). Then, after about a week, I was invited to a face-to-face interview in their office in Tallinn. I was interviewed by two people doing the same job that I had applied to. The interview was a lot of fun and laid back, it felt like I was talking to two friends. There was no tension at all. The interview time was about 1h, they asked me questions for around 45 minutes and then I had enough time to ask them any questions I had about the job or the company. Two days after that I was contacted again for the final stage - a video interview with my future team leader. The interview took place on a platform called Zoom and was about 30 minutes long. This interview was a little more serious than the face-to-face interview, but there was no tension whatsoever and it still felt like a nice conversation. That interview took place on a Wednesday and by Friday I got a phone call from the recruiter offering me the job.

      Interview questions [3]

      Question 1

      You have five minutes to teach us something new.
      Answer question

      Question 2

      If someone made a movie about your life, which actor would play you?
      Answer question

      Question 3

      What would you do if a customer called you with a problem and was yelling on the phone?
      Answer question
      3

      Other Customer Support Associate interview reviews for Wise

      Customer Support Associate Interview

      20 Apr 2026
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Wise (São Paulo, São Paulo)

      Interview

      The whole interview process felt really clear and smooth from beginning to end. I always knew what the next steps were, and communication was consistent throughout. Everyone I spoke with was kind, approachable, and respectful, which made the experience feel very human and welcoming. It genuinely made me feel comfortable and excited about joining Wise.
      1

      Customer Support Associate Interview

      24 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Wise

      Interview

      Tudo foi bem rápido. Após a candidatura, se aprovado, você recebe um email com um teste. Dentro desse teste tem 5 blocos, onde eles avaliam a rapidez de digitação, seu listening, e tem um que você precisa se gravar respondendo uma pergunta em inglês. Se aprovado, eles marcam a entrevista. Que para mim, foi bem tranquilo. Se eu puder te dar uma dica é, estude a empresa, como ela trabalha, e vai tranquilo. Eles valorizam muito a honestidade, então se estiver nervoso, fale, tome uma água e recomece. Vai dar certo!

      Interview questions [1]

      Question 1

      1- pq quer trabalhar na wise, 2- métricas que utilizava no antigo emprego, 3- fale um erro que cometeu, 4- como lida com feedback, 5- fale sobre você
      Answer question

      Customer Support Associate Interview

      3 Apr 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Wise in Mar 2026

      Interview

      There were a handful of tests in the course of over two weeks leading up to the Google Meet interview with two of their associates. It felt close and personal, with extraordinary professionalism and investment. I hope to get another opportunity some day.