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      Wilko

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      Customer Service Assistant Level 1 Interview

      22 Jul 2023
      Anonymous employee
      Barry, Wales
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Wilko (Barry, Wales) in Jul 2023

      Interview

      Very simple process after applying, I got a call to arrange an interview. Once I got there, I was led to the staffroom and offered a drink. Once called into the manager's office, I was reassured this was an informal interview, asked a few questions, and was told to wait for a phone call. By the end of the week, I got the call the same day, offering me the role

      Interview questions [4]

      Question 1

      Tell me about yourself and your home life
      Answer question

      Question 2

      Why do you want to work at Wilko?
      Answer question

      Question 3

      What do you think makes a good team
      Answer question

      Question 4

      Describe a time when you experienced good customer service and how did it make you feel
      Answer question