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Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the interviews and the conversations with our team. At the same time, we understand your frustration and are sorry that your overall experience did not meet your expectations.
We know how important timely, transparent, and respectful communication is throughout the recruiting process, and we regret that delays and a lack of feedback shaped your impression. This does not reflect the standard we set for our processes.
Regarding your concern about communication being handled by an intern: at Westwing, we believe in empowering all team members, regardless of their role, by giving them meaningful responsibilities and the opportunity to grow. They are supported by experienced leads, and their involvement reflects our trust in their abilities, not a lack of professionalism.
Providing a professional and respectful candidate experience is very important to us, and your feedback helps us to further improve. If you’d like to discuss this in more detail, please feel free to reach out to us at westwingcares@westwing.de.