It started with a phone review and then lead to an in person interview. I felt the questions they asked during the interview process was very different and it was appreciated. I also enjoyed the informal nature of the interviewers was appreciated. It made it a less nerve wracking experience.
Interview questions [1]
Question 1
They provided you with situations that you had to respond to with very little information and provide a written response on how you would respond.
I applied online. I interviewed at Wayfair (Boston, MA) in Aug 2023
Interview
Generic did not receive much feedback but interviewer was pleasant. It would be helpful if we receive feedback on interviews because it would help to improve for future endeavors. It helps no one when none is given.
normal interview process. walked in and met with the appropriate folks. nothing out of the ordinary. It lasted about 45 minutes in total. I was not offered the job but there are no hard feelings.
I applied online. I interviewed at Wayfair (Los Angeles, CA) in Feb 2022
Interview
The Interview process was very straight forward, long as you are experienced with customer service answering them correctly should be a breeze. The interview is also conducted via web cam.
Interview questions [1]
Question 1
Tell me about your past customer service relations