Customer Service Representative applicants have rated the interview process at Walmart with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Walmart as a Customer Service Representative according to 1 Glassdoor interviews include:
IQ intelligence test: 20%
Group panel interview: 20%
Drug test: 20%
One on one interview: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at Walmart in Aug 2012
Interview
Applied online and was contacted within a week through a telephone interview. The conclusion of the telephone interview was to ask me to come in for an in person group interview. The group interview had six of us, and focused on basic customer service skills and testing common sense. I was contacted that day with a job offer after I returned home.
Interview questions [1]
Question 1
There were many questions related to integrity that seemed geared towards assuring that applicants wouldn't bring a lot of gossip or drama to their positions.
I applied online. I interviewed at Walmart (Toronto, ON)
Interview
large tabled interview with 15 staff, round table interview approach where each speaker had the chance to answer one by one. pretty unformal approach creating a relaxed atmosphere where I was comfortable to speak.
I applied through other source. I interviewed at Walmart (Laval, QC)
Interview
Very simple but can be nerve racking because at times it’s done in groups. But other than that you just need to sound confident. it doesn’t really matter if you answer the same as the other person you’re interviewing with as I said,
just sound confident
Group interview and speed questions where it is similar to speed dating. You are given scenarios and you have to communicate how you would solve the issue. Overall it was a relatively easy interview if you have customer service experience.