Customer Service Representative applicants have rated the interview process at Walmart with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Walmart as a Customer Service Representative according to 1 Glassdoor interviews include:
IQ intelligence test: 20%
Group panel interview: 20%
Drug test: 20%
One on one interview: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Walmart (Toronto, ON) in Jul 2023
Interview
The interview process is easy, focused on behaviour questions. Like if some chemical fill on the floor, a child lost his/ her parents and more situations, how you will prioritize the tasks.
Interview questions [1]
Question 1
if some chemical fill on the floor, a child lost his/ her parents and more situations, how you will prioritize the tasks.
I applied online. I interviewed at Walmart (Toronto, ON)
Interview
large tabled interview with 15 staff, round table interview approach where each speaker had the chance to answer one by one. pretty unformal approach creating a relaxed atmosphere where I was comfortable to speak.
I applied through other source. I interviewed at Walmart (Laval, QC)
Interview
Very simple but can be nerve racking because at times it’s done in groups. But other than that you just need to sound confident. it doesn’t really matter if you answer the same as the other person you’re interviewing with as I said,
just sound confident
Group interview and speed questions where it is similar to speed dating. You are given scenarios and you have to communicate how you would solve the issue. Overall it was a relatively easy interview if you have customer service experience.