Worthing, West Sussex, South East England, England
Accepted offer
Positive experience
Easy interview
Application
I applied online. I interviewed at Waitrose (Worthing, West Sussex, South East England, England) in Aug 2018
Interview
Group interview in which we completed easy tasks - was mainly to evaluate team working skills
Then we had a one on one interview which were mainly situation based questions and when have you shown this skill
It was fine it was just a regular interview where they ask you how you would respond to certain customer service scenarios It was fine it was just a regular interview where they ask you how you would respond to certain customer service scenarios It was fine it was just a regular interview where they ask you how you would respond to certain customer service scenarios
Interview questions [1]
Question 1
How would you respond if a customer wanted your opinion on what they should order
Online test multiple choice scenario questions an ranking yourself, then 2nd stage is interview and work in group to solve questions like e.g. what do you do if we don't have a certain product a customer wants
I interviewed at Waitrose (Welwyn Garden City, England)
Interview
Group interview, had several people split into smaller groups which they then asked to collaborate on questions. Seemed important to be communicative, and open to the feedback of others interviewing.
Interview questions [1]
Question 1
What are the importnant aspects to customer care to consider whilst being a JL partner.