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      Waitrose

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      Customer Service Assistant Interview

      12 May 2018
      Anonymous interview candidate
      Bradford, Yorkshire and the Humber, England

      Other Customer Service Assistant interview reviews for Waitrose

      Customer Service Assistant Interview

      15 May 2024
      Anonymous employee
      Malvern, England
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Waitrose (Bradford, Yorkshire and the Humber, England) in Nov 2017

      Interview

      I arrived at the store and was taken to a room with about five others applying for the same position. We took part in a group assessment which was really good as everyone was very friendly and it helped me feel more comfortable in the situation. We were all given an imaginary worker and we had to allocate them to different jobs within the store. We then all had one on one interview which weren't high pressure at all and it was overall a good first interview experience.

      Interview questions [3]

      Question 1

      Tell us about a time you adapted to change
      Answer question

      Question 2

      Tell us about a time you worked as a team
      Answer question

      Question 3

      Why do you want to work for waitrose?
      Answer question
      Positive experience
      Average interview

      Application

      I interviewed at Waitrose (Malvern, England)

      Interview

      A group interview with others - straightforward questions shared with the group. A one to one interview after this with the section manager - this was also very informal. I was offered the job and accepted.

      Interview questions [1]

      Question 1

      Tell us what your favourite food is and why
      Answer question

      Customer Service Assistant Interview

      14 Dec 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Waitrose

      Interview

      Good combination of online testing and in person situational questions in store. Testing beforehand had a range of questions including scaled responses and videos. In store questions were more team building

      Interview questions [1]

      Question 1

      Situational questions - including how you’d respond to customer enquiries
      Answer question

      Customer Service Assistant Interview

      16 Sept 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Waitrose

      Interview

      Group interview followed by 1:1 interview and right to work checks. As a group we had to respond to a list of scenarios and say what we would do in given situations.

      Interview questions [1]

      Question 1

      When was a time where you had to work as a team?
      Answer question