You apply online by filling out a basic application form. You are then put through to the online tests - these are really simple questionnaires where you rate the answers from 1 to 4 in terms of what action you think is the best and worst. The questions are based on common scenarios that Waitrose staff face. Its really just about prioritising the answers to pin point which ones are the best responses. The tests shouldn't take more than 30mins max. Once you pass these tests, you are put through to the main application form where you can fill in information about your work and education. You are also required to answer 3 questions: 1. Why you want to work for waitrose? 2. What skills and experience do you have that would be good for this role? 3. What would excellent performance look like in this role? If you are successful, you'll get an email inviting you to an assessment centre. This will consist of a group interview and a 1:1 interview. When you arrive, you are given a form to fill out regarding which stores you'd be happy to work at, what times etc. You are then split off into groups of 7-8 and given a task to discuss. My task was on prioritising daily duties and how to work around tasks when you have a time constraint. You discuss with your group and then one of the assessors will ask you some questions on why you chose what you did. There are normally 3 assessors in the room - 2 observing and 1 talking. You are then taken to another room before you are called for your 1:1 interview. It normally takes Waitrose a couple months to get back to you for a job so don't be discouraged if you don't hear anything straight away! Keep applying!