I applied in-person. The process took 2 weeks. I interviewed at Waffle House (Montgomery, AL) in May 2017
Interview
I was 16 at the time. I was welcomed and sat down in a warm and friendly store 835 Montgomery , AL where they offered me waffles and coffee. The manager at the time, Tonya interviewed and ensured that I was comfortable. It went smooth and basic questions were asked...I cant even remember them, it was so long ago but they were pretty straight forward and they were pretty much focused on Customer Service and how I would handle certain situations if I were in different scenarios.
Interview questions [1]
Question 1
How would you handle an angry customer?
How would you handle a drunk customer?
How long have you been in Customer Service
The interview was very easy, with paid training following. Applied with a QR code, scheduled the interview myself, and was in and out of the interview in about five minutes, maybe less.
very quick and easy. got hired on the spot. the manager was nice. started working the same week. easy questions asked. background and other information. didn't feel too professional or too unorganized
I interviewed at Waffle House (Panama City Beach, FL)
Interview
A few questions about former waitressing experience, if you worked at a similar establishment or not. A few questions on how to handle customer complaints (listen, emphatise, apologize, offer solutions).
Interview questions [1]
Question 1
How would you handle a customer that is complaining about the food they received?