I applied through a recruiter. The process took 1 day. I interviewed at WTW (Bloomington, MN)
Interview
The Contract Agency contacts you ultimately. Right before you are hire through the contract agency, there is still an interview process. You are typically schedule for an interview with a call center manager, the interview typically takes about 30 mins.
Interview questions [1]
Question 1
Have you worked at a call center before? If, you have what was your experience?
I applied online. The process took 2 months. I interviewed at WTW (Bloomington, MN) in Jul 2024
Interview
It was a very easy and smooth interview process. The ladies were nice and efficient and the as able to get me hired into the WTW team, I am excited for what’s ahead.
I applied through a staffing agency. The process took 5 days. I interviewed at WTW (San Diego, CA) in Jun 2019
Interview
One on one with a manager, little did I know that the person that I interviewed with would later become my new manager once I changed contracts. It was very standard - give me an example of when you had to go above & beyond...
Interview questions [1]
Question 1
How much experience I had, how I handled difficult customers, how I had given excellent customer service in the past.
I applied through an employee referral. The process took 6 weeks. I interviewed at WTW (Richardson, TX) in Mar 2019
Interview
I applied via computer. Was asked to talked to a specialist in HR.. Did not have a one on one for Medicare advisor. Completed the process for background check etc and then was offered the position. Fairly easy but long process.