I applied online. The process took 6 days. I interviewed at WTW (San Diego, CA) in May 2016
Interview
It was a digital interview which lasted about 35-40 minutes. Questions were mostly related to my business analysis career experience. There was one scenario question where I was asked to understand the scenario and describe how will i approach this situation. There is some preparation time and some answering time. I mistook the answering time for 1 of the questions as the preparation time and hence missed it. There was no way in which I could answer that question again or let the team know. Wish the interface were more friendlier.
Interview questions [1]
Question 1
Based on the information below, walk us through step by step how you would analyze and solve the issue.
You have receive an escalated ticket from your call center: The client employee is having mom money deducted from their pay for benefits than quoted during open enrollment. The call center has determined them were no changes to coverage, and confirmed the quote given to the employee as accurate based on the client elected benefits. How would you determine the issue?
You will have 10 minutes to answer this question.
I applied online. I interviewed at WTW (Manila, Manila)
Interview
It was a good experience, and everyone was respectful. They communicated well with the candidate, ensuring clarity and professionalism. The interview process felt smooth, and they created a comfortable atmosphere without applying unnecessary pressure, making it an enjoyable experience.
I applied through a recruiter. The process took 2 weeks. I interviewed at WTW (Manila, Manila)
Interview
Several interviews from offshore and onshore managers. Interviewers are very professional and respectful. Interview layers included HR, PH Team lead/manager, offshore managers. The interview process was streamlined and I received timely updates after the interview from HR. The whole experience was good for me.
Interview questions [1]
Question 1
They have asked me about my familiarity with SDLC Process and how to handle issues with clients to name a few.
More of an interrogation than an interview. Interviewers asked personal questions I refused to answer and I guess it put them off.
Asked basic questions, one of them seemed not so interested and kept turning of his camera
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