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      Vrbo

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      Customer Service Representative Interview

      2 Feb 2022
      Anonymous employee
      Austin, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Vrbo (Austin, TX) in Aug 2021

      Interview

      You have a HireVue self interview first. Then, you’ll be contacted and have a group meeting with two hiring managers who will go over a lot of Situation/Action/Result questions. Usually you hear back within the week. If you’ve been referred you’ll hear back faster.

      Interview questions [1]

      Question 1

      Name a time where you had a difficult customer. What was the situation? How did you solve it? And what was the outcome?
      Answer question

      Other Customer Service Representative interview reviews for Vrbo

      Account Manager Interview

      2 Oct 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at Vrbo in Sept 2020

      Interview

      After the interviews I had now I understand why they have bad rating. The interview with the HR was great, however after that I had an interview with the manager and then they sent a math (equations mostly) and a cognitive test and last was a presentation that bear in mind that you have to imagine the scenario yourself as they don't give you a roleplay. During the presentation they asked ridiculous questions which you can only have answers if you are working for the company and mind that you need to create a performance scenario for your accounts making up numbers and consider previous performance for accounts that you still don't manage. After the presentations of around 1 hour, I was still asked " the standard behavior questions" The interview was unnecessarily hard for such a company and low salary. PS: The math test I still don't get it, what was that for?

      Interview questions [1]

      Question 1

      Why Vrbo? What do you know about Vrbo?
      Answer question
      1

      CSR Interview

      6 Nov 2019
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Vrbo (London, England) in Apr 2019

      Interview

      La entrevista fue con varias personas a la vez y las preguntas realizadas eran básicas pero importantes. Era fácil responderlas porque los entrevistadores eran muy cercanos. En los momentos de tensión, ellos ayudaban y se ponían en mi lugar, cosa que agradecí muchísimo.

      Interview questions [1]

      Question 1

      Muchas
      1 Answer

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