Shadowing employee for up to an hour assisting customer questions. Followed by an informal sit down interview. Difficult as theres very little you can do when asked questions. And i was left waiting for 30-45 minutes before i was greeted.
In person 10 minute interview with the manager on site : got an email for decision few days later. Informal interview asked around 5 questions about different situations and how you would deal with them.
I interviewed at Vision Express (Birmingham, England)
Interview
Interview with an optometrist and store manager who were very friendly. Discussed optometry and retail questions. Lasted around 45 minutes with feedback given during the interview about answers and suitability.
Interview questions [1]
Question 1
When have you had to explain something to a patient and how would you check they understand?
Why optom?
Why VE?
Worked in a team?
Difficult situation?