I applied online. The process took 5 days. I interviewed at Versata (Manila, Manila) in Jan 2014
Interview
1. Screening Interview -someone from recruitment team contacted me for an initial interview
2. Interview with the Customer Service Chief - this was nerve racking, but Vicky made sure that you were at ease and comfortable
3. Test Trial
Interview questions [1]
Question 1
The most interesting question for me was: how are you going to resolve the issue on low CSAT
