Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Verizon

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Verizon reviews | Verizon jobs | Verizon salaries | Verizon benefits | Verizon conversations
      Verizon interviewsVerizon Retail Sales Representative interviewsVerizon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Retail Sales Representative Interview

      15 Aug 2012
      Anonymous employee
      Richmond, VA

      Other Retail Sales Representative interview reviews for Verizon

      Retail Sales Representative Interview

      9 Jul 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Verizon (Richmond, VA) in Sept 2011

      Interview

      VZW interview was fairly easy. I had two phone interviews and a face to face interview. The first interview consisted of going over work experience and making sure your resume was accurate. She also asked me a few questions about the "Credo" in which they will send out to you to read before your first interview. Second interview consisted of a lot of general sales and behavioral questions so get some scenarios ready before hand. Final interview was the easiest of all IMO. The guy pretty much asked the same questions as they did in my second interview. I got the offer a few days later followed by a background check and 4-6 weeks of easy training.

      Interview questions [1]

      Question 1

      None....very easy questions in my opinion. "Describe a time when you went above and beyond for a customer" "Tell me how you have handled an irate customer in the past?"
      Answer question

      Application

      I applied online. The process took 1 week. I interviewed at Verizon

      Interview

      The interview lasted about 45 minutes, and the questions were based on my knowledge of the brand, technology in general, behavioral styles, also what if scenarios and her views of the culture

      Interview questions [1]

      Question 1

      What type of previous experience to you have? -Tell us about a time when you were faced with a difficult situation that you did not think you could overcome -Why do you want to work for Verizon
      Answer question
      2

      Retail Sales Representative Interview

      31 Jul 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Verizon in Jul 2022

      Interview

      I applied online and passed the online assessment, I then did a video interview and after had to wait a while until I was contacted for a job offer. The interview consisted of STAR scenario questions which were all fairly easy. Once I got the offer they started the background check which took 8 days to clear.

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with an angry customer and what did you do?
      Answer question
      4

      Retail Sales Representative Interview

      16 Sept 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Verizon in Sept 2021

      Interview

      There were three parts to my hiring process. 1. The recruiter called me and asked me questions. 2. I spoke to the Assistant Manager. They asked me standard questions and we role-played a standard sale. 3. I did an in-person interview with the General Manager. We also did a role-play as well. BE PREPARED FOR THAT.

      Interview questions [1]

      Question 1

      1. Why do you want to work for Verizon?
      1 Answer
      2