I applied online. I interviewed at Verizon (Huntsville, AL) in Jul 2016
Interview
The interview process is very long and in depth. They want to hire good candidates for the position. I thought I did really well during the interview process and was sure I got the job. Nope. I didn't even get a call. Expect to answer behavioral questions in star format.
Interview questions [1]
Question 1
Tell me about a time you have to deal with an angry customer and what did you do to resolve it ?
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how