I applied online. I interviewed at Vanguard (Charlotte, NC) in Jan 2020
Interview
The initial phone call kept getting rescheduled but I thought the interviewer was friendly and informative. I did not make it past the first round due to answering a few questions incorrectly. I thought I had it right after studying on glassdoor! Do your own research
Two stage interview process but it was good, two people interviewed me at the first stage and last stage was with a senior manager. They seemed friendly but nice. Interview was rather tough.
3 interviews, 2 via phone, 1 via zoom. Were straight forward, and friendly. Mostly asked behavioral and previous work experience questions. Were very clear about the process and follow ups.
Interview questions [1]
Question 1
Tell me about a time you dealt with a customer that was not happy with
I applied online. The process took 4 weeks. I interviewed at Vanguard (London, England) in Jun 2024
Interview
Straightforward and clear with plenty of opportunity to ask questions and understand deliverables of role. Previous experience explored together with transferable skills and opportunities for career progression outlined. Scenarios explored for transferable skills.
Interview questions [1]
Question 1
Give me an example of how you dealt with a difficult customer and addressed their dissatisfaction.
