Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Vanguard

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Vanguard reviews | Vanguard jobs | Vanguard salaries | Vanguard benefits | Vanguard conversations
      Vanguard interviewsVanguard Processing Associate interviewsVanguard interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Kerala Financial Corporation
      3.7★Compensation and benefits

      Processing Associate Interview

      19 Feb 2014
      Anonymous employee
      Malvern, PA

      Other Processing Associate interview reviews for Vanguard

      Processing Associate Interview

      14 Feb 2023
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through university. I interviewed at Vanguard (Malvern, PA)

      Interview

      Vanguard contacted me through my university's career network and offered a phone interview. The call last approximately 1.5 hours. Most of that time was the interview itself (behavioral) which consisted of probably somewhere around 15 questions. After I was offered a second, on-site interview, the woman spoke told me about the interview process, in detail, and what would be expected of me. I haven't worked in any professional positions yet, so it was shocking how much detail she offered about the on-site interview. She even told me that I would be asked specific questions about news in the field and there would be a role-play. It made the on-site interview less intimidating that I already knew what would happen. So Vanguard flew me from my university to site, picked me up at the airport and paid for my hotel stay, all that stuff. The on-site interview lasted about 4 or 5 hours. 1st hour: Q&A about the company 2nd hour: another behavioral interview, with some questions about general intuition (How would you advise a client who wants to do ______ ?) 3rd/4th hour: elaborate on the resume and role play for client assistance 5th hour: presentation about Vanguard which was mostly about their benefits* *this was pretty weird... at one point they went on and on about the fact that they have a nice, big gym (big deal, every company has a gym)... totally unnecessary. I heard back from Vanguard less than one week after the on-site interview. Overall, the interview process was straightforward, high-quality without being unnecessarily intimidating, and, as I and other interviewees with whom I spoke afterwards, enjoyable.

      Interview questions [1]

      Question 1

      The role play is really easy. If you've ever had retail or customer service experience, you will be fine. If you haven't, talk to your friends who have to make sure that you understand sensitivity to client situations, problems, etc. The question that threw me off the most was something like: Using the STAR formation for your answer, talk about a time when a classmate didn't understand something and how you helped them.
      1 Answer
      3

      Application

      I interviewed at Vanguard

      Interview

      In person interview involved a series of questions. It is best to be prepared at the interview like carry a notebook. It would be best to practice the interview and be prepared and friendly.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Processing Associate Interview

      18 Jan 2018
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Vanguard (Phoenix, AZ)

      Interview

      Overall it was a standard interview. First you have to do a phone call interview and if they like your answers you go to the company in person. Once you are there they give you quick tour, give you a case study, and lastly a behavioral interview.

      Interview questions [1]

      Question 1

      why do you want to work for Vanguard?
      Answer question
      3

      Processing Associate Interview

      5 Jan 2018
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Vanguard (Phoenix, AZ)

      Interview

      Received an email within twenty four hours about a phone interview. I was able to choose from my top three choices of preferred times because their main office uses east coast time.

      Interview questions [1]

      Question 1

      How will you use your skills to help this company?
      Answer question