Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Vanguard

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Vanguard reviews | Vanguard jobs | Vanguard salaries | Vanguard benefits | Vanguard conversations
      Vanguard interviewsVanguard Client Services Associate interviewsVanguard interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Client Services Associate Interview

      10 Apr 2019
      Anonymous employee
      Scottsdale, AZ

      Other Client Services Associate interview reviews for Vanguard

      Client Service Associate Interview

      1 Apr 2026
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Vanguard (Scottsdale, AZ) in Apr 2017

      Interview

      Interview process included submission of my resume to the HR manager and the hiring manager. Within 2 weeks I heard back from the HR manager whom I spoke to over the phone in a 30 minute screening interview. Following the phone interview I met the hiring manager in a face-to-face interview

      Interview questions [1]

      Question 1

      Interviews centered around past experiences as well as behavioral and situational questions relating to how to deal with irate clients calling in about the investment plans and unco-operative colleagues in other departments whom one would need to liaise with on various queries
      Answer question
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Vanguard (Phoenix, AZ) in Mar 2026

      Interview

      First round was pretty easy. They just asked me why I wanted to apply and asked me one STAR question. I made it to the second round, so we'll see how that goes.
      1

      Client Service Associate Interview

      17 Feb 2026
      Anonymous interview candidate
      Manchester, England
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Vanguard (Manchester, England)

      Interview

      smooth process and questions are showing the company's value, it's friendly with allowed adjustments and things, really tell you what it's like to work here, and im still waiting the feedback on first stage results

      Interview questions [1]

      Question 1

      Do you prefer to work in a fast-paced environment or a relaxed environment (appeared in the first stage assessment page)
      Answer question

      Client Service Associate Interview

      24 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Vanguard

      Interview

      I was reached out for a phone call interview by “ Ava” and I scheduled and was ready for the call but never received one, I emailed immediately for understanding and if I could receive a number to call and was told my phone wasn't working when it definitely was and I actually asked someone I knew to call me to confirm. I rescheduled my interview with Ava and then days before my new interview I got a message saying it was cancelled with no explanation. This company completely wastes peoples time from what I gathered