I applied online. The process took 2 weeks. I interviewed at Vancouver Island Regional Library (Duncan, BC) in Jan 2020
Interview
Friendly, behavioural based interview questions with the Library Manager and a Supervisor. Both made me feel very comfortable. I would love to work with them.
About 20 questions about customer service and customer interactions.
Interview questions [1]
Question 1
Behavioural based questions, previous customer service experience.