I applied online. I interviewed at Urban Barn (Waterloo, ON) in May 2024
Interview
First, a phone call interview was scheduled—questions about previous jobs and how to handle customers in a 20-minute phone call. Four days later, I scheduled an in-person interview, lasting around 45 minutes, and an in-store sales mock session with the interviewers.
Interview questions [1]
Question 1
Why Urban Barn? Tell me about your strengths and weaknesses—simulations of routine issues, such as dealing with disagreements with colleagues and rude clients.
I applied online. The process took 3 days. I interviewed at Urban Barn (Toronto, ON) in Jan 2013
Interview
I saw an ad on Kijiji and sent a resume via email. I received a phone call the next day and was invited to come in for an interview. I was interviewed by the store manager in store. She phoned to offer me a position the next day and asked me to come in to fill out the paperwork and begin training.
I applied in-person. The process took 1 day. I interviewed at Urban Barn (Ottawa, ON) in Nov 2012
Interview
I Interviewed with the regional manager. At the time they were understaffed and panic hiring for the christmas season so I got the call that same night and was hired to start immediately. I observed many interviews later (once hired) and they were not nearly as relaxed as mine had been.
Interview questions [1]
Question 1
Tell me how you would handle a difficult customer.