I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group in Oct 2021
Interview
First you will fill your application online, then you will get an assessment based of the results of the assessment you will be contacted for a HireVue interview where you will be recorded on camera, after that you will be contacted for a phone interview. I haven’t received an offer since I’m still in the hiring process.
Interview questions [1]
Question 1
-Tell me about a time when you had to work on a project with little to no information and limited time?
-Based on your background, how would your skills contribute to the position you are applying for?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Interview questions [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Interview questions [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
I applied online. I interviewed at UnitedHealth Group (Port St Lucie, FL) in Nov 2025
Interview
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Interview questions [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
