I applied online. I interviewed at UnitedHealth Group
Accepted offer
Positive experience
Average interview
Application
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Houston, TX) in Apr 2012
Interview
initial communication was via email i was prompted to go to the uhc website and select a interview date and time. I went for interview which was completed within a timely manner i interviewed with two different supervisors in which once done was advised they felt i was a good fit and were wanting to hire me.
Easy video interview in teams. Nothing in person 100% remote. Interview with 2 managers. 1 phone interview and then a video. Feedback/offers is fast no more than 2 days. Over all easy interview. There is also an assessment
Interview questions [1]
Question 1
Difficult customer and how you dealt with it. How you deal with prioritizing your work day. How you stick to adherence schedule. A lot of tell me about a time questions. And you fit in a team environment. Overall very standard questions for a customer service position.
Just focused on what you would do to help in the various scenarios. Focus on how it was resolved and the steps taken
Video screen then 3 phone calls. Last call with person who wanted a local candidate but the position was for remote. Seems like it’s a bait and switch situation that caught everyone off guard.
straightforward questions about experience; asked about how I would tend to interact in internal group meetings; interview was scheduled right away within one to two weeks after invitation; it was a panel interview with 3 other people.
