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      UnitedHealth Group

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      CommonSpirit Health
      3.5★Compensation and benefits

      Pharmacy Customer Service Representative Interview

      31 Mar 2019
      Anonymous interview candidate
      No offer
      Negative experience

      Other Pharmacy Customer Service Representative interview reviews for UnitedHealth Group

      Pharmacy Customer Service Representative Interview

      4 Jul 2018
      Anonymous interview candidate
      Tustin, CA
      No offer
      Average interview

      Application

      I applied online. I interviewed at UnitedHealth Group

      Interview

      Applied online. Did some testing afterwards. Was contacted for a phone interview. A week later I Received a voicemail from a recruiter to set up a face to face interview. I returned that call and haven’t spoken with anyone since.

      Interview questions [1]

      Question 1

      Behavioral interview questions
      Answer question
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 days. I interviewed at UnitedHealth Group (Tustin, CA)

      Interview

      Interview was detailed with situational and behavioral questions, as well as computer skills questions. The interview was given in three parts with a minimum of four questions. I was sleep asked several questions regarding my employment history.

      Interview questions [1]

      Question 1

      Give a scenario of how you handled your emotions with a client who was upset at the service they received
      Answer question

      Pharmacy Customer Service Representative Interview

      26 Jun 2018
      Anonymous interview candidate
      Westerville, OH
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at UnitedHealth Group (Westerville, OH) in Jun 2018

      Interview

      I applied online and received an email from a recruiter. After playing phone tag and then emailing me asking what times I would be available, I received a call from another recruiter to set up a phone interview. The recruiter had a thick accent and would sound muffled most of the time. She also acted as if she was annoyed with me before the interview even started. She asked behavior questions that I gave very clear answers on and she would cut me off to ask me to clarify in a rude way. Terrible experience. They definitely need to re-evaluate their recruitment and phone screen process.

      Interview questions [1]

      Question 1

      Name a time where it was important to be accurate in your position
      Answer question
      5