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      UnitedHealth Group

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      Top companies for "Compensation and Benefits" near you

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      CommonSpirit Health
      3.5★Compensation and benefits

      Customer First Representative Interview

      16 Aug 2016
      Anonymous employee
      Bothell, WA

      Other Customer First Representative interview reviews for UnitedHealth Group

      Customer First Representative Interview

      9 Jun 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group in May 2025

      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Bothell, WA) in Sept 2014

      Interview

      Online application then online tests. Phone interview with recruiter then in person interview with manager. Recruiter coordinates everything and was fairly good at keeping me informed. Once you complete the interview, if they decide to hire you another person contacts you by phone to negotiate salary and offer the position. Once you accept, drug test and background check and then you begin whenever the next training class is.

      Interview questions [1]

      Question 1

      Asked about customer service experience, health plan knowledge, etc.
      Answer question

      Interview

      Took assessment test on 4/12/25 which you need to pass in order to get the interview. I did the video interview on 4/25/25 then got the live interview on 4/29/25. The position was filled so ended up being put in a class that starts in July.

      Interview questions [1]

      Question 1

      How do you set priorities when you have many other things to work on? Tell me about your work experience? Tell us about a time when you faced a challenge at work and how you overcame it? Why do you want to work here?
      Answer question
      1