The process took 1 day. I interviewed at US Airways (Philadelphia, PA) in Nov 2011
Interview
It was a one on one interview with the manager the interview was brief she asked me a few customer service related questions. The interview seemed that it went great. At the end she said I would hear from them in a few weeks. A few weeks went and past and I had to call back to HR to get a response. About a day after I got an email saying they went with another candidate, its a little fishy if you ask me...
Interview questions [1]
Question 1
Name a time where you had to go against company policy to please a customer.
I applied in-person. The process took 2 weeks. I interviewed at US Airways
Interview
Was a lengthy phone interview than followed up by 2 in person interviews. The in person interviews were with 1 manager. The 2nd inperson interview was followed with a 3 person panel interview. Both took about 1 hour. The interviews were done in a professional manner and no real surprises.
Interview questions [1]
Question 1
What would you do if someone started screaming at you in front of a large public crowd?
I applied in-person. The process took 1 day. I interviewed at US Airways (Phoenix, AZ)
Interview
I went to a large group interview when i saw an add in the paper that this companu was hiring. They told us a little about the company and showed some videos and then did both group and one on one interviews. Just be honest and friendly and prepared for the interview. Have a good resume ready.