I applied online. The process took 4 weeks. I interviewed at US Air Force in Oct 2010
Interview
Applied online through USAJOBS. Was refered to a selecting official who then called me to schedule an interview. I was in a different state and had the interview via phone. Was contacted via email letting me know that the position was mine if I decided to accept. I accepted the offered.
Interview questions [1]
Question 1
All questions are situational and require knowlwdge of customer service functions and best practices.