Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      UKG

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: UKG reviews | UKG jobs | UKG salaries | UKG benefits | UKG conversations
      UKG interviewsUKG Customer Success Manager interviewsUKG interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      19 Jul 2016
      Anonymous interview candidate
      Destin, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at UKG (Destin, FL) in Mar 2016

      Interview

      I know I am well qualified, I was referred to the company. I've applied several times had one interview with recruiter, and then passed to the hiring manager. The hiring manager continued to concentrate on what I had done but on what I could do! I was trying to change roles from what I was doing. All of my employment is THIS job but with different "titles", they kept asking me have I thought of this position, that position. I said yes, but I applied to THIS position. If I wanted the "other" positions I would have clearly applied to them. They seemed to try and lead me down a more technical role, when I'm not looking to be in a technical role. I want to be customer facing, customer focused. I HAVE successful customer service experience, I am energetic, passionate and upbeat. I'm able to perform the job! Instead, this person tried to lead me down the rabbit hole and proceeds to tell me that they hire people with little to no experience in this role. I waited about about two weeks and heard back...they chose someone else. Why would you lead people on rabbit hunts and tell them that we hire people with little to no experience when your interviewing someone WITH experience? The best I can guess...is they hired a friend of a friend, but yet I passed the recruiters process with flying colors. I think it was just going through motions to say they talked to other people. I happily found my dream job elsewhere making MORE $$ than what I told this company that I wanted for compensation!

      Interview questions [1]

      Question 1

      Why do you want to work here
      1 Answer
      1

      Other Customer Success Manager interview reviews for UKG

      Customer Success Manager Interview

      14 Dec 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at UKG

      Interview

      After the pre-screen, the hr rep said mentioned that the hiring managers were out of the office for the week, but, I’d hear back from them once they returned the following week. Perhaps this was a just kind thing to say, but, I never heard back.

      Interview questions [1]

      Question 1

      How did you hear about UKG
      Answer question
      3

      Customer Success Manager Interview

      18 Jul 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at UKG

      Interview

      They made it very easy and outlined the process thoroughly. Streamlined, easy. I understood what next steps were and when I would be contacted. They made it easy and painless.

      Interview questions [1]

      Question 1

      Questions varied by assessor. Many were experienced based.
      Answer question
      1

      Customer Sucess Manager Interview

      19 Aug 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at UKG in Feb 2022

      Interview

      Easy interview. No surprises. They use their own products to push candidates through the interview process. It's clear after going through the interview process, this company doesn't stand by its DEI claim. You can see what sort of people they hire and it tends to be consistent.

      Interview questions [1]

      Question 1

      Tell me a difficult time you had to navigate?
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      BlackBerry
      3.6★Compensation and benefits
      avatar
      Grafana Labs
      4.1★Compensation and benefits