Very friendly and kind. HR reaches out to you and then give you details about your interviewer and expectations. Then they give you a phone call, ask you about yourself. They then do a sales simulation and see how you would handle it. Even if you aren't doing good, recruiter would be very kind and empathectic
I applied online. The process took 2 weeks. I interviewed at Twilio (San Francisco, CA) in Aug 2018
Interview
The process was professional. First it was a phone screening With a recruiter and after a phone interview with the hiring manager, although he was late for the call. He apologized and gave me the option to reschedule. The interview questions were related to the company, what’s API and how twilit works.