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      Twilio

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      Senior Technical Support Engineer Interview

      7 Jan 2021
      Anonymous interview candidate
      Dublin, Dublin

      Other Senior Technical Support Engineer interview reviews for Twilio

      Senior Technical Support Engineer Interview

      6 Nov 2022
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Negative experience
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Twilio (Dublin, Dublin) in Dec 2020

      Interview

      Received an email that the recruiting team is interested in my background and would like to schedule a time for an initial interview. Then at the last minute, I received an email from the recruiter saying that he can no longer do it for something unseen that happened and would like to reschedule. I replied with an email to confirm what time, but I never heard back from him or anyone. Then after a while, I received a no-reply email thanking me for attending the interview and that I was not considered!! and to keep an eye on their career page.

      Interview questions [1]

      Question 1

      The interview never happened and my follow-up emails were not replied to.
      1 Answer
      1
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Twilio (Dublin, Dublin) in Aug 2022

      Interview

      It was not a particularly hard or demanding interview process. I am rating this experience negatively because of how the recruiting team handled the communication. I did the interviews and I was told that I had very good feedback from all the people that interviewed me but they were not sure about the recruitment process due to the recent layoffs. I understand that and I told them that I was ok with waiting. Two weeks and no news form them. I sent a couple of emails and I had a very short email with the generic "we have decided to go with someone else". I am ok with that and best of luck to the new hire but my issue is that I asked them to provide me feedback and there has been radio silence. I wasted 6 hours during this interview process... the least I can expect in return is some feedback!!

      Interview questions [1]

      Question 1

      Very generic. Why Twilio? What drives you? Tell us a time when you had to deal with a difficult customer. Just Google " top 5 most common interview questions" and you will be fine.
      Answer question