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      Customer Research Manager Interview

      21 Apr 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Twilio (San Francisco, CA) in Feb 2016

      Interview

      Two phone interviews - one with the recruiter then with hiring manager followed by an in-office interview with 4 people. Two of the interviews were standard the other two were not genuine in that the questions were mostly geared to milk me for my expertise and thoughts to current problems/issues they are facing. They did not seem genuinely interested in considering me as a candidate. I read about this same thing posted by other users on Glassdoor. As a result, I have a very negative impression of Twilio.

      Interview questions [1]

      Question 1

      How do we get to know our customers better?
      Answer question
      2