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      Customer Service Representative Interview

      29 Dec 2016
      Anonymous interview candidate
      Kansas City, KS

      Other Customer Service Representative interview reviews for Trustmark

      Customer Service Representative Interview

      23 Dec 2019
      Anonymous employee
      New York, NY
      Accepted offer
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Trustmark (Kansas City, KS) in Nov 2016

      Interview

      Just kinda slow, ask questions but doesn't listen to the answers. Didn't ask for any expansion of vuage answers that were left open for expansion. Remember you have to interview them too!

      Interview questions [1]

      Question 1

      Where do you see your slef in 3 years
      1 Answer
      Positive experience
      Difficult interview

      Application

      The process took 1+ week. I interviewed at Trustmark (New York, NY)

      Interview

      First I had a phone interview then in-person interview. All process went very smoothly. People were welcoming and nice. They showed lots of interest and I received positive feelings during interview. In person interview lasted little over 40 minutes and phone interview lasted about 20-30minutes.

      Interview questions [1]

      Question 1

      how would you respond to customer who asks for something nonsence or gets angry at you?
      Answer question
      3

      Customer Service Representative Interview

      14 Oct 2016
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Trustmark (Charlotte, NC) in Oct 2016

      Interview

      I applied via Monster then HR reached out for a phone screen. I was asked salary at that point. I had an interview the next day with the manager, who brought in the Director for a 2nd interview. I received an offer from HR the next day! The staff was nice the office was professional business casual dress with friendly long time employees.

      Interview questions [1]

      Question 1

      What did I know about insurance, claims, coding, medical terminology?
      1 Answer
      2